Q: How to start a sample?
A: Please contact custom service or send inquiry.
Q: What's the lead time?
A: Usually 7-10 days for samples when the bulk takes 2-4 weeks depend on the designs.
Q: What services do you provide?
A: We can do printing on demands and cut & sew, please send tech pack to the custom service.
Q: What's your order process?
A: The standard ordering process flows as follows:
Step 1: Confirm the order details (design/art-work, material, quantity, size etc)
Step 2: Pay the deposit
Step 3: Start production
Step 4: Finish production and quality checking
Step 5: Arrange the balance
Step 6: Ship out goods and provide tracking number
Step 7: Receive the goods
Step 8: Give feedback (in order to improve our production and service)
Q: What are the recommended washing care instructions?
A: Machine Washable (Recommended Hand Wash), Hand Wash Cold / No Bleach / Hang Dry.
Q: What features and design specifications are available?
A: Features include Brand Customization, Cotton Fabric Type, Long Sleeve, Fashion & Casual Style, Customized Size, Solid Color design, Short Sleeve, Loose fit, and Side Pockets.